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wilkespools

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  1. Lisa, Retail pool dealers that sell Wilkes Pool's are independent companies. They cannot be "compelled" to do something. You have purchased a pool from a company. You should focus on that company for your help vs blaming the manufactuer. How can Wilkes, a manufactuer fix your pool in the field. You need to focus on the "dealer" as that is your issue.
  2. You have purchased a used pool and moved it. That is why the warranty is void. The warranty is specifically for the original owner at the original location. Becasue the pool is moved thus causing possible liability becasue of incorrect install how can you expect a compnay to honor the warranty. As far as the old style of decking, you can convert the pool decking to the current style of pool that uses aluminum decking.
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