Pool Design

Yes, the same thing happened to us a couple of days ago. Now POOL DESIGN of New Jersey does not want to repair the problem. They said it was our fault! Nevermind the fact, that when they put the pool in, they never back filled it right and when stepping in the pool you could hear a hollow sound coming from under the pool. This probably contributed to the pool coming up from under the ground!!!! We are going to fight and sue them if necessary! Do not use POOL DESIGN of NJ, they will take your money and run!!!!!!

We had our Fiberglass pool installed on 6/1/05 and shortly there after noticed the same thing. On October 12, 2005 the pool popped out of the ground and now POOL DESIGN of NJ doesn't want to take care of the problem. They said it was our fault!?!? We believe it's because of the bad installation and improper backfilling of the pool, which allowed water to run under the pool and all around it......

We had our Fiberglass pool installed June 1, 2005. On October 12 at 2am in the morning the pool popped out of the ground. We heard a loud nice, the concrete cracking and out came the pool. We contacted POOL DESIGN in Yardley, NJ and even though the pool is still under warranty, they informed us, that it was our fault this happened, and that they wouldn't be responsible for the repairs. POOL DESIGN has been a nightmare to deal with from beginning until end and I wanted to make everybody aware of this place. They will take your Cash Money and leave after the pool is put in the ground. None of the contractors showed up when they were supposed to and phone calls to Pool Designs were hardly ever returned. We were getting to close our pool for the winter and lowered the water level jsut below the skimmer, as instructed. Now we are getting blamed, for this pool coming out of the ground! It's unbelievable!! We were also told, that this has never happened to anyone!?!? Sure!! What do you suggest our next step should be!? Any help is appreciated!!!!