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stillme

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  1. Some water loss is inevitable, so you do have to add water once in a while. An inch in a week? Not outrageous. There's a lot of evaporative loss whenever the cover is off. And you have a pretty large number of users - each of whome takes some water out of the tub when they exit. Do check for leaks (I would do this on a new tub no matter what - yours wouldn't be the first new tub with a leak), and also - very important - make sure your cover is sealing well. Check the center seam also - nothing should be getting through there. You should feel a bit of suction when you go to remove the cover, which indicates a good seal to the shell. If all looks fine, I don't think you have a problem. Thanks for the ideas and for letting me know that an inch a week doesn't sound outrageous. Our tub is a used one, the cover is new, but I don't feel a suction when I go to remove the cover. The person we bought the tub from ordered the cover for us. The cover is bigger than the hot tub. Is that an issue? I have no idea what is normal. I did look for water today at the base of the tub and didn't see any. Help with ideas on my cover would be great. Thanks!
  2. Our spa was hooked up last Monday (today being Monday) and has been used 7 days. The spa has been used by 6 people twice, four people twice, 2 people a couple of times and one person a couple of times. The water level is down about an inch or so from when we filled it last week. Is that normal? I haven't read posts about people having to "top" off the spa with more water in between changing the water, but at this rate, the tub would be half full by the time three monts was up. Tomorrow when the sun is out and the lid hasn't been lifted we plan to look around the bottom of the tub to make sure there isn't a leak. Any thoughts will be appreciated.
  3. Thank you. It was the green flow light at the top, not the word "flo" in the dispaly box. I appreciate the link to the manual.
  4. Thanks for the idea of the hydrogen peroxide. Do you have any idea of how much to lower by each number? Our tub is 390 gallons. I would love to soak in the tub, but I read that I should not if the chlorine level is above 5, is that accurate?
  5. Thanks, I guess I was lowering the chlorine the right way. I will keep the lid off tomorrow after checking how much our chlorine goes down in a 24 hour period.
  6. It means there is a problem with the flow. First thing to check is your filter. Have you ever cleaned it? After that call the dealer. We sprayed the filter off, but didn't soak it clean. The flow light was on from the time we filled the tub. Thank you for the answer.
  7. The flow light is on in the tub we purchased. What does that mean? We have a warranty, so if it is something that needs taking care of, we would like to know. Thanks!
  8. I just read something about needing to shock the tub and then let it sit for 24hours before checking the level. I have closed shut the tub off and closed the lid. The heat is on to 101 degrees and we will check the tub chlorine at midnight. If the chlorine is still high tomorrow, is there something we can do to lower it?
  9. My husband "shocked" the pool with lots of chlorine last night at midnight (we had been having a problem with the chlorine staying in the tub even when no one was using it, we filled it Monday). This morning at 9am the tub had a chlorine level over 10, yikes! The chlorine level is still over 10 and it is 6pm. Is there anything we can do to lower the chlorine? I have the cover open and the air on in the tub, but I truly hate using the electricity. On a good note, the ph is good and so is the alkalinity. We will be ordering a Taylor kit and following the system that I found on line here, but in the meantime, some help would be great!
  10. Thank you, while waiting for a response I found your post and will print out the info. I will purchase the drop test kit and try to make sure we have the water maintenance under control.
  11. We set up our hot tub yesterday and went in it last night. The level was at 3 before going in last night and this morning it was .5. More chlorine was added today (4-1/2tsp) and the level went up to 3. I used the hot tub in the late afternoon and after the chlorine level was tested it was at .5 again. What would be the reason for this? The tub is a Sundance, 7'4 x 7'4 and we were told was roughly 400 gallons. Would we really need to be adding 4-1/2 tsp or more a day? The water has a chlorine smell, which in the past I was told that meant the chlorine was too low. Is that accurate? The ph level is within normal limits and the alkalinity is about 180 (the test strips say that 120 is ok). We do not have any chemical to lower the alkalinity. Could a higher level of alkalinity cause the chlorine to be low?
  12. You do not need to drain the tub each time you change a jetpack. You can watch a small video on their website that shows a pack being changed. We watched a sales person change the jetpack when we wet tested and it really didn't seem that difficult. I have never heard of a Maax tub. Good question about the Marquis. I will be interested in the answer.
  13. oops! I meant preowned! Sorry about that!
  14. We, too, are looking for a tub that isn't too expensive. Do you have any dealers in your area that sell preused hot tubs that come with a warranty? We are looking into that as an option. Good luck on your search!
  15. Thank you. I will have my husband read what you explained here, it is a little too technical for my brain at the moment. We will certainly wet test it. We have found that we haven't liked some spas after trying them out.
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