GEM

I am curious. Did you use Garrett? I have been looking for a vinyl pool installer and he is all I could locate. If you did not use him who did you use. Thanks Baylady I had a terrible experience. In years past he may have done a good job when he started the business. Now he is slacking in his work and he don't stand behind his mistakes. He did a terrible job and measured my vinyl lining to big. Before he reordered the correct size it rained and the water got behind the lining. My pool was totaly destroyed. He has not taken responsibility for the destruction of my pool. GEM

[i can inform you of a company NOT to use Garrett Vinyl Pools Inc. owner Ken Garrett in Houston. We have an in ground pool for 10 years. We requested in June he replace our vinyl liner. Mr. Garrett took wrong measurements. When his workers came out to install. it was 2 feet too long. They left it with 1 feet opening on 2 sides. Before Mr. Garrett reorded the correct lining we had heavy rains. Water got behind the lining and we now have destroyed pool walls. Mr. Garrett has done nothing to this day to acknowledge his wrong doing. We had someone come do an estimate they informed us the pool can not be repaired we need to start over with a new pool. He also has not retuned any portion of our money. We have pictures to show the mess he left behind. We were not able to use the pool the entire summer. I thought companies would be bonded with some type insurance he has offered no help. Please Stay Away from Garrett Vinyl Pool Inc.

Has anyone had any bad experience with Ken Garrett from Garrett Vinyl Pools in Houston Texas?