Mike,
The show was in Wilmington, MA. The local dealer was Crocker Sales in Woburn. I spoke to the Sales Manager at Crocker and he seemed knowledgeable. I am sure he gets calls like the one we had every time there is a NE show. He reassured me that the retail price for this spa with all the bells and whistles was around $13K, and that I saved around $1,500. The problem is that both me and my wife love the TV and the stereo built in, even at that cost. We would be the first on the block to have a hot tub with a TV, which is kind of cool. The kids are thrilled with it as well and I am sure they will be the ones using it the most. I just wanted to make sure we weren't getting completely ripped off, which it doesn't look like we really are. It seems like the biggest problem is that everyone feels deceived after going to one of the shows, but after getting over that, enjoys their hot tub for the most part.
Thanks for your advice,
Jim