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Christopher

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  1. My wife and I just went through the same process. We had 4 people come over and give suggestions. I asked each to give me a detailed itemized quote, broken down by section (ie. such as pool, lighting, landscape, fence) and then each item under that section ie. pump type, filters, type of lights, type of pool, concrete, etc.). This way we could be sure of everything we would/could get (a checklist), understand why we needed it and what to expect from each contractor when the job is complete. A checklist is extremely important! We had 2 of the contractors not supply the information, which let me know they most likely had something to hide and I wouldnt want them in the end anyhow. Ironically, after finding that our expenses went from an expected 25k to around 40k, with taxes and finance charges, we decided the kids and the two of us can wait a few years. Ask questions, get answers, document everything and understand the process. Its your money and you should invest it wisely to get exactly what you expect. Be sure to check their quality of work by visiting a site or two as well. And keep in mind their quote generally does not include landscape, exterior lighting if desired, fencing and some concrete.
  2. I have a brother who has had a tub for over 15 years and tried numerous chemicals, he currently uses Bromine in his tub and likes it - he has 2 children. I recently purchased a new tub and got the Chlorine beginners kit. I have 2 children, 3yr and 7mo., of which the 3yr old has exzima. I tried to switch from Chlorine to SoftSoak, a non-chlorine chemical (through a retailer, not where I bought my tub). To make a very long story short - after trying SoftSoak I now have to rebuff the entire tub and the tub was "down" for over a month while I got it back to "usable". It was a close call not to take the retailer to court, so that tells you how that went. I am now back to Chlorine and thrilled to be so. I have also learned to accurately balance my chemicals to my satisfaction, which is key.
  3. I've read a number of Soft Soak issues posted and even replied to a few before registering. After fighting for 4 weeks with trying to balance Soft Soak and its sticky residue grime sap left on my tub's water-line - this includes 6 times of draining the tub, multiple visits to, and water testing by, the retailer and adding more chemicals and waterline controllers and pipe/ tub/ chemical cleaners etc. - I now just want to place my spa back to normal and run Chlorine again without the hastle. Can anyone suggest an effective and safe cleaning process that takes off and out all the Soft Soak residue grime sap? I had the spa empty until I noticed the sap was hardening so now the tub sits "on" with it full of water to keep the sap soft. Help appreciated - lesson learned!
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