Up & running nearly 2 months with no complaints- though as one other user had commented the temp isn't the easiest to read during the day- and I think the right side jets are almost too strong.
we had a cracked piece of siding during the shipping called Laura Brown- had the replacement in days- when we didn't want to change it ourselves- it was in the middle of the panel and was afraid we may damage others removing- Infinity had a local dealer come over to replace- he looked over the insides as well and was impressed with the quality of the box, insulation etc.- stated it would have cost us twice as much for a similar sizr tub & features with him. We did ask what brand he sold.
Our biggest issue has been with chemical balance of the water- we have well water- had opted for the Nature 2 - but may go to bromide next time around- anyone else having issues. It may just be new user issues - checking the water too frequently
Infinity also sells over ebay as Esstenial spas- Wholesale recreation- and you can get a more personalized tub- I have used their site for more info on the tub than the little generic booklet-
http://www.wholesalerecreation.biz/index.htm
I would recommend this brand-