Hazy

That's true. I assume that he is a spa salesman and he may not be. However, that's a lot different that making assertions of fact as Chas has done. Anyway, it's time to sign off of this forum. I asked one technical question about Sundance spas about a heater and no one is either capable or willing to answer. This thread is the only other thread I started. It has gotten a few good answers (mostly "I don't really know"). I've learned very little about buying a spa from reading other threads in this forum. It mostly seems to be a clique for Spa salespeolple to continue to spread their disinformation (I don't apply this to a few like Amanda and poollady). Of course, the previous paragraph is only my opinion. Enjoy your little circle guys. -ken

Hi, Is there not one Sundance dealer on this forum? Wouldn't this be common knowledge for a Sundance dealer? I'm really surprised that this question was not answered. Regards, -ken

Chas, You make a lot of claims here without a shred of backing facts. I suspect that you sell spas the same way. Regards, -ken

Your definition of MSRP and mine are different. I understand that a dealer may have to charge more or be able to charge less based on volume of sales, overhead, etc., but that is not MSRP.

You are referring to the used vehicles part of KBB (and www.edmunds.com). On the new vehicle side, they give you the dealer's cost, the MSRP and a bunch of other data useful so that the customer is well informed before going into a dealership. Locally there are several auto dealerships that consistently overcharge, yet have remained in business for years. It appears to me that the Spa industry is doing its level best to prevent having similar information that is provided by the mentioned auto sites available to the buying public. It certainly isn't doing this for the benefit of the customer. I'm not trying to make a killer deal. I just want to be informed before going to a dealer so that I can be sure to get a fair deal. Why? The cost to produce the spa is the same no matter where it is sold. The only difference is transportation cost. Is that what you are referring to? It seems that MSRP is often determined by the dealer. If not, why not make it public?

Hi, In researching spas, I can't find MSRP's (manufacturer's suggested retail prices) anywhere. Do they exist? If so, is there a public place to find them? None of the spa manufacturer's web sites that I've perused seem to have them. This would include the Sundance, Hotspring, Marquis, D1 and Jacuzzi web sites. It's quite a disadvantage going into a store where the salespeople know the MSRPs and the customers don't. It would be helpful to find the spa equivalent of www.kbb.com, but it doesn't appear that such a beast exists.

Hi, I'm looking to buy a spa. I have a couple of questions for someone knowledgeable about Sundance spas regarding the Sentry Smart heater: 1. All the documentation that I can find says that it's on selected models, but never specifies exactly which models. Would it be all the 880 series models? If not, exactly which models have it. 2. Does it really matter? How superior is this heater to the other heaters Sundance uses? Thanks in advance for your help.