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Just wanted to let you know gecko were very helpful. They had never came across this issue, we returned the spa pack & new 1 arrived yesterday. Was working within minutes. Thanks for all your help

For what it's worth - my Hotspring dealer has me on basically the same care routine..... Circ pump + ozonator running constantly with a nature2 (Hotspring rebranded) silver ion cartridge. The math my dealer has for my 200 gallon Jetsetter tub is 1/2 teaspoon Dichlor56 per person (per 30 minutes, rounding up) added to the tub after soaking and then hit the clean button to run the jets for 10 minutes. Test pH once a month (boost with four ounces of baking soda as needed) and clean/rotate my three ceramic filters. We use our tub for half an hour every night of the year with very few exceptions, and our care routine has been great. Only times I have cloudy water are when the pH drifts too low, or I'm not using sufficient chlorine for usage (started using tub more when weather got colder and found I had cloudy water issues, cleared up when I started adding half a teaspoon more chlorine than I had been)