DADAHO1

Any money for a Masterspa is too much. Mine is only 6 years old and has had a motor replaced, approximately 25 jet heads replaces and it has had leaks repaired by the authorized repair man for the company were it was purchased who said that the leaks were caused by over tightening during construction. It got to the point that I would call the repairman on his cell and give him a list of what was needed on a monthly basic. When the circuit board went bad, I called Masterspa and asked about replacement because the repairman said he didn't have any of the boards and wasn't sure when they would be getting them. Masterspa said they were waiting on them from the manufacture. I called the manufacture inquiring about the boards and was told several had been shipped to Masterspa within the last month. I feel that Masterspa was building new spas requiring the boards and not to concerned about replacing the bad board since I had already pay for this spa. I recalled Masterspa and after telling their representative what the manufacture had said I was informed that they would be shipping one to the dealer within two days. The repairman, after replacing the board, said he was surprised when the board arrived because he was told it would be several weeks before they would get any. He said he needed several, but only one was shipped, mine. Also Masterspa was connected to the Consumer Trust Law Suit concerning rebates that failed to materalize.