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Hotsprings Vista No Heat No Jets.


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#1 wrango

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Posted 17 October 2011 - 10:32 AM

I acquired a 2005 Hot Springs Vista last week. It is in fantastic shape, and worked great when I was looking at it. All of the features operated flawlessly. One week later it is finally sitting on my deck and filled with water, but the only things working are the circ pump and led lights. The main panel and aux panel are both getting power, but I can't turn on the main jets and there's no heat.

I had the wiring and hook-up done by a licensed electrician, so I don't assume there's a problem there. The wires hooked up in the spa pack were installed by the original owner (he disconnected the flex conduit from his sub panel, and left the other end connected to spa. But I don't see any problems there either.

I have scoured the web looking for some insight, but unlike finding how to change axle seals on a jeep, its a lot harder to find information on hot springs problems! I have re-set the spa numerous times by turning off the breakers for 10 minutes. I also removed the filters, and opened both drainage ports a little to help remove air bubbles.

The picture shows the current lights that are lit on the circuit board. The top one (LIM OK) is green, heater is red, and then down below to the left there is a red light that turns on when pushing the jet buttons, there is an audible click, but no jets.

Any help you can offer would be a blessing!

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#2 Spa_Guru

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Posted 17 October 2011 - 02:28 PM

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"Men nearly always believe what they wish to be true"

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"Having the best price, the best service, and the best quality all at once is impossible"

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#3 PreservedSwine

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Posted 17 October 2011 - 02:38 PM

Probably not wired properly. Can you take a pic of the breaker box also? I suspect you aren't really getting 220v. Perhaps you're using a slimline breaker?
You should be getting 220v between terminals 1 and 3 on the main terminal block.
You should also be getting 220v between terminals 2 and 4. Take note, when measuring voltage, H1 is inbetween terminal 1 and 2, which makes it a little confusing. Be sure to measure across 1 and 3, not measure one at a time. Same goes for 2 and 4.

#4 Spa_Guru

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Posted 17 October 2011 - 02:45 PM

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"Men nearly always believe what they wish to be true"

Julius Caesar

"Having the best price, the best service, and the best quality all at once is impossible"

Zig Ziglar


#5 Spa_Guru

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Posted 17 October 2011 - 02:46 PM

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"Men nearly always believe what they wish to be true"

Julius Caesar

"Having the best price, the best service, and the best quality all at once is impossible"

Zig Ziglar


#6 PreservedSwine

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Posted 17 October 2011 - 02:51 PM

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His neutral is the one thing we know is good... but why not...
Also, your diagram is the old PCB, that doesn't include terminals H1 and H2, which might confuse the issue.

The chances of both pumps and the heater simultaneously failing are pretty low. I wouldn't bother testing the pumps until I was sure the spa is getting proper voltage to begin with... but hey, that just me.

#7 Spa_Guru

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Posted 17 October 2011 - 03:39 PM


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His neutral is the one thing we know is good... but why not...
Also, your diagram is the old PCB, that doesn't include terminals H1 and H2, which might confuse the issue.

The chances of both pumps and the heater simultaneously failing are pretty low. I wouldn't bother testing the pumps until I was sure the spa is getting proper voltage to begin with... but hey, that just me.


I agree in the pump failure issue, it would be unheard of, but he needs to be able to prove to himself his electrician is in error, after all, we are just voices on the web.

I haven't put in an updated board since last month, so I don't recall the exact sequence, do you have it?

"Men nearly always believe what they wish to be true"

Julius Caesar

"Having the best price, the best service, and the best quality all at once is impossible"

Zig Ziglar


#8 wrango

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Posted 26 October 2011 - 06:10 PM

THANK YOU EVERYONE!!

I dusted off the old voltmeter and immediately found that Spaguru, and Perservedswine were preaching good! I wasn't getting 240 between some of the terminals and that prompted a stern call to my electrician. He was puzzled because he knew (and so did I) that he wired it correctly. He came by and his first thought was my slimline breaker. He went to the main service panel and realized it was only on 1 pole because it was the bottom breaker. He moved it up a notch and shizzam everything is working!




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