Slanderous Comments By A Member

[Foster Pools]

I have tried several times to contact someone, anyone, who is in an administrative position concerning this forum but to no avail. As I do not seem to get any type of response from any of the "administrators" I am making an entry in hopes that one of you read it. One of your members, signing in as "Barb" has made slanderous and defamatory remarks about our company on this website. According to your "board guidelines" this is not allowed and yet you are letting her do it. My problem with Mrs.Irwins comments, besides the fact that they are unfounded, is that if someone is doing a search online for our company her slanderous comments appear. I have initiated a lawsuit against her but thought I would give you the opportunity to remove her entry from your website.

[chem geek]

I presume you are referring to this thread. There is another user who responded at the end of that thread and also wrote this response with positive comments about your company. This is the nature of posting on forums. It's no different than someone having a conversation at a party sharing opinions about various vendors that they use. It's just more widely seen.

This forum isn't a newspaper or a company with financial interest where there is some presumptive credibility or influence. Going after someone on the basis of slander for expressing their opinion and possibly stating facts from their perspective says more about your company than it does about them. If they are directly lying, for example if they called you and you did in fact call back, then that's something to handle by simply stating your side of the story and you are welcome to do so on this forum, but quite frankly suing people for giving their opinion is pretty low IMHO.

[simple]

Very well said Sir.

[Dr. Spa]

Slander - a malicious, false, and defamatory statement or report

I'm not an administrator, but am a volunteer moderator (probably the only one left). I've received no complaint from you, or anyone else associated with your company.

Slander - a malicious, false, and defamatory statement or report

Defamation - false or unjustified injury of the good reputation of another, as by slander or libel

Which part of "Barbs" post is false?

Just wanted to let anyone in southern Ontario know that they should avoid Foster Pools at all costs. We bought a house that had a three-year-old pool which had been installed by Foster Pools of Hastings, Ontario, and it has been nothing but trouble. The first year, the salt system wouldn't start up and the local pool company said the unit was fried. I called Foster Pools to see if there was some kind of warranty on it, but they wouldn't call me back. Second year, the pool developed huge wrinkles in the bottom of the shallow end. Third year (this year), the fibreglass steps have cracked (huge cracks!) on both sides and the concrete deck is cracked and chunks of it are falling out. My husband, who's a civil engineer, is sure that all these problems are related to insufficient compaction. Of course, they won't talk to me at all. I'm spending $2,500 this week to have the steps repaired and liner reset (if it works). In the three years since we've owned this pool, it has cost us about $6,000 for repairs, and we still need to have the deck replaced. In the next few years, I expect to have to have the steps ($5,000) and the liner ($3,000) replaced. Who knows how long the pump, filter and heater will hold out. I'm guessing that their prices are lower than other pool companies, but it's definitely not worth it!

[primo]

Very well said Sir.

Agreed! ChemGeeks word is gospel! Ha!

[TimeWrap]

!!!

[quantumchromodynamics]

Post deleted.