Swim 'N Save USA

All of those would reduce the pressure. Normally, the filter is the main resistance in the system. Did you close any valves when you serviced the filter? Did you open them back up? Sometimes there is something else causing the high pressure. You can try removing the grid bundle out of the tank and run the system without the grids to see what the pressure is then. If it is still near 30# without the grids, the problem isn't the filter. Probably your grids need to be chemically cleaned/soaked to get the grids clean and pressure back down. How did the "skeleton" that the fabric covers look? Was it rigid? or did it feel broken, or pieces broken off inside? +1 to the master.......all hail. Although having broken pieces of the grid can cause slight pressure increases, it will not cause enough for the pressure they are noting. It sounds more like a clogged line between the filter and the returns, or can also be DE clogged in the bulkhead elbow or a multi-port valve issue.

If it is the smell of Bromine or Chlorine that you are trying to avoid, you may want to look into the Nature2 spa cartridges. These slide into the middle of your filter, using silver to effectively sanitize your spa (Nature2 Express swimming pool version available also) which is a proven water sanitizer used for hundreds, if not thousands of years. The only "chemicals" you will have to use, is a small amount of "oxygen shock" known as Potassium Monopersulfate after use to destroy any potentially harmful bacteria and viruses. This method is completely safe, scentless, and sanitary.

That sounds odd that they "don't respond to BBB claims". You should always be responding to any customer's claim whether it comes from the BBB or not. I'm very sorry to hear this company is out there pushing customer's around. I will have to agree, however, the Waterway filters and pumps are not bad equipment and in some cases can be better than the other manufacturers.

The pool finish would not have any impact on whether a salt system is a good ideal or not. This is totally dependent on personal preference as a salt pool provides a better look & feel. You can open your eyes underwater and not feel discomfort, the water feels smoother to the touch, the clarity is much greater without the "chlorine tint" and many more benefits.

Jandy does cover the cost of labor to it's warranty service stations. Sounds like this company is trying to double dip from both ends. I would call Jandy direct to get another service company to look at it.

You definitely want the eyeball fittings to be IN and pointed toward the bottom of the pool. Not having them in, or having them pointed at the surface allows the sun's UV rays to very quickly degrade the chlorine, therefore costing you un-necessary money. be extremely careful with the hammer/screwdriver as you can puncture through the flange and cause a leak in the pool (just plastic). To repair this, you will have to dig out a trench from your garden/yard all the way under the deck to re-plumb a new flange which is very costly and time consuming. Generally, Pentair and PROtech makes eyeball fittings and can be found by contacting our service department.

we generally hear a few complaints regarding the gears within the 360 and 380 having plastic parts that break internally very quickly. From what I understand is the 3900 sport is supposed to be a much more rugged, longer lasting model (more money too, of course). If you would like, our service tech's can answer your question more in depth.

If you haven't already purchased your pool heater, we are offering an additional 10% off (coupon code: PCM10P) all our heaters including the Hayward H-Series. Let us know if we can assist you in any way. -Joe

You never quite specified if this is a D.E. filter, Cartridge, or Sand? Most commonly, if you are having this issue and it's D.E. (which is what it sounds like), your lack of pressure and debris coming into the pool may be from not putting any or enough D.E. back into the system after backwashing.

the Baracuda X7 Quattro recently came out. At the moment they are offering a $100 mfg. rebate bringing the cost below many other (cheaper) cleaners. From the feedback we hear on these cleaners, everybody seems to be extremely happy. -Joe

Glad I can help! Let us know if you need any assistance!

you must also remember, Walmart is open 24 hours a day. All those chemicals are sitting under fluorescent lights (UV) that whole time which degrades it's effectiveness drastically.

You can make a 40,000 T-Cell and a 25,000 T-Cell work together to give you the results you need with the Hayward Goldline system. To learn more, contact our service and sales department to clear up any questions you may have. At the moment, Goldline is offering a rebate program on their salt systems that expire July 6. The Goldline systems can be seen HERE

look at Polaris pool cleaners. They have a good supply of cleaners. http://polarispools.com/poolcleaners/default.aspx suction cleaners hook up to skimmer pressure cleaner hook into returns. The most popular cleaner is the hayward navigator, which sells for $420. It currently comes with a $50 mail in rebate, and we are also taking another $20 off at the moment bringing your total price down to $350

Thanks Chem. yes I was thinking I really wouldn't need to calculate active chlorine as I usually calculate the % of CYA and that keeps my pools nice and clear. Just thought someone might say one day that 8ppm was a hell of a lot of FC to keep in a pool but when the CYA is 100ppm and the owner doesn't want any water drained and pool refilled what can you do? Just thought the active chlorine number might put their mind as ease and realize the pool was still safe to swim in even at 8ppm. for easy use and future reference, using a test kit and the "pool calculator" will help you greatly in balancing your swimming pool. They also have a handy application available for the iphone and ipod touch.