1-Have you called the Better Busiess Bureau and checked out both dealers for complaints?
That can help make decision on local or out of town.
2-N/A
3-EPA does not like Ozone and neither does Dr Andrew Weil MD/holistic healer. These 2 hardly ever agree on anything. You still have to add sanitizer before you get in, I say no ozoator.
4-Check local codes and some home owner assoociations have gotten involved with what they require for hot tubs.