Jim, for the sake of closure, which spa brands do you recommend, outside of haven spas. Another way to ask this, as everything can have a breakdown here and there, is which spas in your service center do you service less frequently? Also, as it is apparent you are no fan of FF spa's, in particular HS, why would a consumer come to you for warranty service if there are many local dealers. I'm just asking for the straight information and not some response that includes the conspiracy of the major SoCal manufacturers ripping Joe Consumer off. Thanks.