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Those are nice looking but, you say they are low quality- is that fact? I doubt it. Offering more selection and creating a secondary brand name is just smart business.

No way!!!! Are you saing Soaker that the tubs sold at Costco may not be as good as the high end tubs that cost a few grand more? We used to deal Infinity Spas back in the beginning of 2006. We got tied up with them when Waters Edge Spas went out of buisness (had worked for them for years) and they bought Waters Edge molds. They did ok the first few months we delt with them. Tub was of good quality in the price point they were hitting, then they started to get involved in internet sales and box stores. Quality went downhill fast, we had to repair or finish building every tub that came in. They would not return phone calss about warrenty issues (although the salesman would call back if we needed to order!) Needless to say we no longer sell Infinity spas. We continue to do service for them, this keeps $$ flowing into our pockets since we go out on many repairs, so I guess that a good thing for spa techs trying to make a living plus it is very true that companies make a lower quality product for big dealers to meet their price points. Chemical companies also do it for the big box stores. We have had conversations with the manufactures and distributors about this. Sorry to hear of your experience but I have to disagree. I sell infinity and have done successfully since 2005 - I am an internet dealer I have never had a problem with warranty repairs or tub finish. Infinity has an online warranty claim processing system it works great for me and my customers. Joe Parham is the rep I contact for sales and support. Infinity Spas is huge, they sell alot of different lines. Most dealers have their own unique molds. I recently learned the Jacuzzi bought Sundance, I will soon become a dealer for both.

The costco columbia is made by Infinity Spas in TN. They use quality components and all of my customers have been happy with them. I have been asked to no longer post links to my site and I will happily comply. Here is a link the Infinity Spas website, the manufacture behind the costco brand. www infinityspas net This spa has a 6hp pump , I have seen them carry both GE and Aquaflo pumps. I hope this helps! Joseph

Wow this is the same hot tub as the Costco Columbia by Infinity Spas you can wet test at the factory in Tn! Online they have a few dealers, here is a pretty inexpensive model just like the columbia http://www.spaaas.com/coral-sea-lynx-3-per...t-tub-p-30.html I also agree that wet testing is important, if you are concerned about pressure this is your best testing method. This spa features a 6 HP pump

Im curious how you would do this also, just tagging along.

I was actually defending myself. Have a great day!

Message deleted as it appeard to be nothing more than a self-serving advertisement. A violation of the Board Guidelines.

There are many options online, find something with a strong warranty.

This option is pretty inexpensive too: http://www.spaaas.com/coral-sea-solaris-6-...y-spa-p-31.html

Check out "Infinity Hot Tubs" you will have great success and support with infinity + plus it will cost you less then 6k

This is a common problem and it will be great to have it documented. How long did you let the pumps run?

Sounds like your ph may be a little off, let us know how it goes

Thats a cool tub, its got plenty of bling ! The stainless stell jets are really eye catching! Although you could probably get that bling your searching for with a nice advanced lighting system integrated into the design. All the best