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JerimiahR

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    Bozeman, MT
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    Hot Spring Hot Tubs<br />Tiger River Spas<br />Limelight Spas<br />Hot Spot Spas<br />Solana Spas<br /><br />Anything Computer related.

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  1. If your TA is 90 you should have no problem getting your pH below 8.0. However, if your fill water began with a TA higher than that, the Alkalinity in the water will absorb any of the Sodium Bisulfate you add until it (the TA) lowers. High TA buffers the pH and allows it to resist acids. Now that your TA is good you should see your pH settle and react to your pH Decreaser.
  2. You should not have to reset any settings on the hot tub at all. Turn the power back on, and all should start working like it did before.
  3. Without a doubt, I'd try to get that 2003 Grandee long before I'd even consider a Costco hot tub of any brand. Heck, I'd rather see you buy most of Hot Spring's competitors before you buy a Costco hot tub.
  4. Filters: The easy way to determine if you need new filters is to simply take your existing ones out. If the jet performance is markedly better, then your filters are a problem. However, filters by themselves should not contribute to some jets working and others not working at all. The large "diverter" handle on the front of the spa (near maintenance panel) should control which jets are turned on or off. This redirects jet water flow. Does turning that lever make a noticeable difference/change in the jets functionality? If not, this may be your sole problem. The smaller controls are meant to adjust air flow into individual jets. Turning these up or down should make the jet(s) feel more or less powerful (this essentially adjusts pressure).
  5. Keep in mind, manufacturer's don't have a responsibility to monitor posts on internet forums. So it's hard for them to respond unless they even know you're having an issue. If you don't contact them directly, they won't contact you directly. If your dealer contacts them, they will respond to your dealer directly. Working with Watkins (Hot Spring) myself, I can tell you they make a very solid product. Though I too have seen water temperatures above the "set temp" myself, I don't believe it's necessarily a problem with the thermistor (thermostat sensor). One of the things that makes Hot Spring Spas so reliable long term, and so efficient, is their dedicated circulation pump. This pump was changed over the last couple years. These days, this pump is extremely efficient. To the point that I've heard information suggesting that it releases 85% of the energy (electricity) usage as heat into the water that passes through it. This ultimately means it's adding a small amount of heat into the water continuously. So this can contribute to water temperatures increases when it's fairly warm outside. The thermostat in the hot tub cannot create cooling. It can only turn the heater ON when needed. So in a situation where the air outside is not causing temperature loss, and this extremely efficient pump is releasing heat into the water, it could be expected to see temperatures rise a little. And, because these spas are so well insulated, the heat is not lost as quickly as other spas, which means it's more easily heated. So, warm outdoor temps, very little heat loss, and an efficient pump adding small amounts of heat could cause a rise in temp. If you have not had your complaint resolved, I would recommend you contact Watkins (Hot Spring) directly before passing judgment on them directly. See if they can help you out. I've always had very good experience with their support staff, and have heard the same from my customers. Temperature inconsistency aside, there are many other reasons why the Hot Spring Spa was a better choice compared with Strong. Don't blame yourself for making the wrong choice just yet.
  6. The ACE Salt System works very, very well. We have numerous (a couple dozen it appears) using the system just outside of one of our three store locations. As a dealer, we actually love the product. It's easy to install, and works very well (customers like it for it's ease of use, comfort, and less chemical addition). Because of the diamond process used in the ACE system, it produces Chlorine, MPS (when Sodium Bisulfate pH Decreaser is added to the water), Hydrogen Peroxide, Active Oxygen (works kind of like ozone), and Ozone. Because ACE is used with soft water, it's much easier on your skin over all. Folks tell us when they sit in a hot tub with ACE in it that it's much more comfortable. Because it's soft, there's no need for scale inhibitors to be added. And you're not adding weekly or daily chlorine doses to the hot tub. So that saves money as well. They also suggest refilling the spa less often (which saves time and money) because you're not adding so much product to the water over time. Hot Spring recommends refilling the spa every 6 months. With our experience so far (our owner also uses ACE, as well as customers) we're growing more and more confident in believing you can refill every 6 to 12 months as well. So your dealer is not just pulling numbers out of a hat.
  7. Wow.. I'm not sure what to say. I think the little smiley face says more than the words do. Wish I could sell for that price with that stuff. LOL
  8. The Limelight Pulse is the one that should be compared with the Sundance Optima anyhow. They are fairly similar. And it should be fairly less expensive compared to the Grandee as well. It also has a different water fall on it, that might work for you better if you don't like the Bella Fontana.
  9. You need to sit in the spa yourself to answer this question. What bugs one person, another person likes. Usually though, the jet fittings are recessed into the backrest. Although they do "protrude" the area around the fitting should be molded in such a way as to make the jet fittings about flush with the seat back itself. This way you're not sitting against the jet fitting itself. I'm glad that you've stayed away from eBay as that's probably the worst option available for hot tubs.
  10. As with anything you buy on eBay, buyer beware. You want to take every precaution you can! As far as hot tubs go, I've yet to hear a good story. I've talked to one or two people who've purchased hot tubs over eBay, and both worked out poorly in the end. (I'm not talking about the folks online, I'm talking real people in front of me). Now, if you search these forums you'll find numerous posts about eBay hot tub purchases that have ended very poorly, where in fact folks are using legal remedies to try to get money back. Hop in your car and visit a local Hot Tub Dealer and have a chat with them. Will it cost you more than an eBay hot tub? Most likely. Will you actually get a hot tub? You most likely will!
  11. 12 to 20 weeks? One, that's WAY to long. Two, that's a HUGE variation of 8 weeks. Find a local hot tub dealer. If they don't have what you want in stock, it should not take more than 2 to 3 weeks to get your hot tub under most circumstances.
  12. If you wired the spa yourself, check the wire connections at the breaking (incoming and outgoing) and be sure nothing is loose. A loose wire can cause a lot of heat (and eventually electrical/fire hazard). When you first filled the spa, that heater was likely on constantly for several hours as it heated up the hot tub. So the breaker would get the most 'use' during this period. It would make sense for it to be warmer than the 20amp breaker beside it. However it probably shouldn't be "hot". If you are not accustomed to electrical wiring (or had an electrician pre-wire for you) have an electrician check it out for you. It's better to be safe than sorry!!
  13. Hard to say without knowing all the details. But with as many blisters/bubbles as this guy has all over that spa, and considering the dark color of that shell, I'd have to say there's a fairly good chance it could have been solar blisters. If that hot tub was left uncovered in the sunlight (even at 60F) for too long it could be damaged (assuming it had no water in it). Cal Spa or not, that poor guy might have a hard time getting that fixed/replaced unless he can prove he never left it empty and uncovered.
  14. The Tiger River Bengal is a great spa model. As your research has confirmed, Hot Spring is indeed a great manufacturer (well known for overall reliability and energy efficiencies). You'll be happy with their product I'm sure. Come back to the forums with pictures! I love seeing pictures of folk's hot tub installs. It's great to see the different yard setups folks end up with.
  15. You're best off telling folks what pricing you were offered, where you live, etc and folks can tell you if it sounds fair. Pricing varies across the country.
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