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G&S

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About G&S

  • Birthday 02/06/1959

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  • Gender
    Male
  • Location
    Phoenix, AZ
  • Gender
    Male

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  1. Thanks Kenny W. and Dr. Spa - much appreciated! Just as I suspected. Looks like I need to make another call to the dealer as they promised that it would be included. Also waiting for a new cover as they didn't have one in stock - supposed to be delivered on 9/27. Well, they'll be bringing a new ozonator too! And their customer service person needs some education as well. Thanks also Kenny W. for the tip on the UV ozonator and the ozone 'smell'. It just amazes me how poor the customer service is with these places. Especially when they aren't selling spas in this down economy.
  2. Hoping someone can help me out here. Just purchased a Jacuzzi J-470 and not sure if it has an ozonator. When I called the dealer's customer service, they said that all Jacuzzi spas have a 'built-in' ozonator yet the brochure says it is optional. There isn't anything plugged into the ozonator 'outlet' on the outside of the wiring box inside the spa panel. Additionally, there is a small clear tube inside the access panel that isn't connected to anything on one end. There are bubbles coming out of an outlet in the spa (which the dealer says means there is an ozonator), but how do I know if there is one? I don't get a strong 'clean rain' smell when opening the cover either. Does anyone have a picture or diagram of what it looks like or where it should be? Thanks. I've pretty much had it with this dealer - crappy customer service and they admitted they are having a cash-flow problem, yet he is opening 2 more stores. But that is a story for another day...
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