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Bullfrog Spa Won't Turn On At All After New Gfci Was Installed


phgray

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Hello,

My Bullfrog spa was working fine, but I noticed the GFCI had a crack in it and while it would trip OK when you pushed the test button, the button would not come back out on it's own, so I figured I should have it replaced. Right after the electrician replaced it, the tub would not come on at all, the LED top panel is completely blank. The electrician insisted that the GFCI is installed correctly and functioning properly, and that there is power there in the panel. He also checked all the fuses, none have blown, and no obvious damage to the control board, which is also getting power as it should, yet the tub will not work. He suggested I now get a spa technician out to check it.

I find it puzzling and coincidental that it should quit working when it was fine before the new GFCI was installed and quit functioning immediately after that. Could that have blown out the LED top control panel or cause some other issue that isn't immediately apparent?

Thanks much for any advice or info.

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Well, after having the electrician(s) out 2 more times, who insist that the GFCI is wired correctly, plus a spa tech person who couldn't find anything wrong and was stymied, I think *I* may have found the problem. I spoke with the Bullfrog dealer and he said what could have happened was at first it was wired incorrectly and blew the F4 fuse, which is a .300 mA or 3/10 or .3 amp fuse (as I understand it.) I mentioned that the fuses needed to be checked by taking them out of the circuit board, from what I was reading, but electrician didn't seem to want to do that, checked them in the circuit board, which supposedly can cause a false reading which seems to be the case since he couldn't find anything wrong with any of them. The spa tech was reluctant to pull them out also and check. Finally, *I* pulled out the F4 fuse myself after everyone left. Visually, it didn't look blown, but it didn't get a 0 reading on the multimeter, it stayed at I, plus under magnification the tiny wires wrapped around this core piece, looked like they blew in one spot. So, I was relieved to see I may have found the problem, BUT now I'm having a really hard time getting a replacement fuse. No one in my town had one, I looked on Amazon, ordered what appeared to be the right kind, but they came today and even though being labeled in the zip loc bag as 3/10 fuses, when you look at them under magnification, it says 3 amp, plus the core & wiring in them look thicker so I am reluctant to try them and possibly make things worse. Finally, I got the dealer to send me one, at a fairly substantial cost, hopefully it will be here today or tomorrow so I can find out if that is indeed the issue or not. I'm beginning to think me & the hot tub are jinxed the way things have been going on trying to fix it. So frustrating when it shouldn't be been broke in the first place just having a GFCI switch replaced.

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