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Ol' Philosopher

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  1. Well, they say they've been family owned since 1983. Of course, Infinity said they had "15 years of experience", but it turns out they were only in business as a company for 3! (Maybe it was one of their drivers who had 15 years experience delivering spas?) Note: that's my attempt to stay "on topic" here . Anyway, this is too funny! Turns out the furnature store in MY town used to carry spas. They still carry the maintenance chemistry. They, and another place in the "Big City" where we bought out solar blanket are the only two dealers around here. NOW to get a hold of them and find out why they quit displaying the tubs. For all I know, they might still be able to order one for me. (That is, after I go check them out at the other place )
  2. Anybody ever hear of Mountain Springs Spas? Hummm...didn't think so.
  3. I know about the seat designs. I was in error...the Infinity is 33", yet a couple of the seats drop you down to chin depth, and were too deep for a couple friends of our. The only advantage I can see to a deeper tub is that we who are long-legged wouldn't have to have our knees in our chests if we can't sprawl out.
  4. I appreicate the information. Shallow is a big thing for us, so I can scratch that model off the list. Like I said in an earlier post, we want a lounge, too. My sons are both over 6'3" and the wife and I are over 6', so "size matters". This Infinity is 78" x 84" x 35". Anoter consideration in our next selection is the footprint, because of the size of the deck. I found one Hot Springs that was 96" square, and that wouldn't leave enought room to move around the tub without adding to the deck. I built the deck custom for the Infinity, so I sort of boxed myself in on that score. Not to worry on the hook up. The Infinity is 240V and the deck is wired. The first tub we owned was 110V. At the time, it was convient, it was in a milder climate, and the tub was shealtered. At about the same time we plugged it in, we convered our home hot water to gas, so we never even noticed a rise in the electric bill. I think the electric hot water tank for the house actually cost more to run than the tub!
  5. Back again... Anyone have an opinion on Tiger River and/or Hot Spot brand spas?
  6. actually if you want folks to help you out, a zip code would be pertinet. By the way, I didn't know that. And since you had a total of 6 posts at the time of the question, i doubt many others had. Anyhow, I was just tyring to help you as you mentioned you didn't know what brands were availbale in town, even though you assumed there had to be "half a dozen" and quite honestly, I bet there are a few that would let you wet test. Good luck with all this and have a nice day. Trigger, thank you for your sincerity. The information I referenced was in those 6 posts you mentioned. The links Spatech gave me were very helpful and I was able to find one dealer in my area that carries one of those brands. A second dealer carries a second brand, but it's a side-line out of his chainsaw and wood stove business, I know the guy and won't deal with him. I just choose not to post too much personal information in a public forum, probably for the same reason a lot of people choose not to fill out the "profile" information on this board. In my area, posting my zip code would be nearly the same as posting my physical address. It's not like a zip code in L.A. that points to 500,000 residences. In any case, thank you again for your interest in helping out a "newbie".
  7. Zip code? Not pertinent.... Everybody here already knows I'm retired, living within 60 miles of the Canadian border and not within 100 miles of a major metropolitan area. TMI
  8. Spatech: Quick reply...I followed every one of those links and most dealers are between 125 and 300 miles from me, and one is 60 miles away in Canada. The only two are "local": Hot Springs, and Sundance. Hahaha...I made my point. The Sundance dealer is an outfit that primarily sells wood stoves and chainsaws! I know the guy, been in his store several times, and never noticed any spas. In any case, the guy has an attitude that makes me go just about any place else, even for a screw for my chainsaw!
  9. This isn't personal, Trigger, but I've read a lot of columns and forums talking about a "wet test". I agree complelely in the wisdom of this, but it still cracks me up. In 20 years, and a dozen dealers, I have only found one that had a tub set up for a test soak...and that was a $12K tub back in the early '90's...the top of their line. It might be common practice in California, or New Jersey, but it's not goning to happen out here in the "sticks" Folks might have thought I was being facetious with my "Billy-Bob" reference, but I just did a DexOnline search and found a dozen "Hot Tub & Wood Stove" dealers. Thanks for the links, Spatech!
  10. Our town is not at the end of the World, but on a clear day you can see it from here. The nearest dealers are 70 miles away, and there are about a half-dozen there. I have no idea what brands may be available in my area. As far as I know, there are no exclusive outlets, meaning "Billy-Bob's Hot Tub and Snowmobile Emporium" doesn't sell spas exclusively. The only shop I've ever been in around here had tubs between $5K and $9K, and the $5K tub was (I think) a "4 person spa". Too small. That's why we went for Costco's $3K special, solely based upon Costco's customer satisfaction policy. Costco was even prepared to hire a repair service to fix a tub they knew I was returning as soon as weathr permits. Amazing. I declined the offer, of course. I'm not going to take advantage of that kind of integrity. If it helps you guys narrow your lists of recommendations, after owning 2 spas there are some minimum features I want. 1) 6 person, or roomy 5 person will do. 2) The number of jets doesn't matter, as long as they are set up more for hydrotherapy than novelty. Don't need any of those flat, bubbly nozzels that blow mostly cold air. We never use them. 3) Must have an ozonator. After trying most chemical systems, we want a chemical-free system. We've found hydrogen peroxide and a silver ion sanitizer works just fine for us. 4) Don't need any bells and whistles. No stereo system, no "aroma therapy" dispensers, and waterfalls are stupid...you can't hear the gentle sound of the falling water over the noise of most pumps. Thanks for the advice.
  11. I spent a couple of frustrating hours today, searching consumer guides, ratings and forums trying to get an idea of any particular brands we should be considering. Our "box store" spa is headed home in a body bag, so we doing more research this time. Spatech....thank you for actually coming out a tossing a few brand names around, even if the list changes a bit from year to year. At least you have the nerve to state an opinion. Every thing else I read said, "There are 5.6 million spas in use, and 1000 different brands. Find one you like." Gee...how helpful is that? Roger...I'd be interested to know those 5-6 you put at the top of YOUR list, like Spatech's. Just for the record (without having to review my posts), our Infinity Laguna has had 7 malfunctions in 4 1/2 months. Everything from the control console going goofy, to the stitching tearing out of the lid. We won't count the anchor pins tearing out of two pillows...that was probably our fault.
  12. R & R: You bring up a good point, and if my reply is slightly off-topic, sorry 'bout that. You are 100% right about negative attitudes. The Law of Attraction says that we usually get what we don't want, because that's what we think about and expect. Your positive attitude is going to bring you positive results, every time. (Well, almost every time) We bought an inexpensive tub knowing (and expecting) there might be quality issues. Guess what? We got what we expected. Rock on, R & R, rock on!
  13. We bought a Laguna model by Infinity through Costco last July, and got it up and running in August. Let me state the obvious to avoid recriminations. We left a Costco tub behind when we moved, which we had enjoyed for 2 years. Ten years later, we kept an eye out for something we could afford, being retired. Costco offered the Laguna for $3K. The MSRP was $4K (LOL), but it had all the features we knew we wanted. Sure, I'd like a Toyota Tundra P/U, but I could only afford a Hundai. Nuff sed.... Within the first week, one of the jet nozzels popped out. No big deal, pop it back in. Then the control knob for the waterfall came off in my hand. No big deal, don't twist it too hard the next time. Comparing it to our previous spa, the pump sounded like a John Deere combine. I contacted the company and they replaced the pump, no questions asked, in September. Now, the 4-button control panel has Alzheimer's. Can't get if off Ecconomy Cycle. Called the company. Ooops, no company! Called the gentleman who replaced the pump for suggestions. He, along with about a jillion other service reps, had never been paid for any of his warrantee work. I tried to find out something about Living Waters Spas on the Internet, and ended up on an on-line ministry site. <sigh> I guessed someone was trying to tell me to pray a lot. Finally called Costco. (Duh...) Wow! No problem, sir, we'll take care of your problem, including a 100% refund if that's what you want. Okay! Happy customer. Now, I'm left with a choice: Take the money and run, "up grade" to another bottom-end spa, or get this one repaired and wait for the next malfunction. What's the point of this post? First, Costco Customers take heart! They will honor their customer satisfaction guarantee. Second point is harder to swallow. There ain't no free lunch. If you can't afford a Cadilac, don't expect your ecconomy car to behave like one. There will ALWAYS be a market for consumers like me, for finacial reasons. In one respect, a marginal quality spa is preferable to no spa at all. It's just disheartening that the American work ethic of "quality merchandise at an afforable price" had been abandoned.
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