Rmaestas Posted December 2, 2013 Report Share Posted December 2, 2013 Hello, I've inherited a pool with many problems, I am going to attempt to fix them myself because the pool people I've been dealing with are idiots. First problem I want to address is the sta rite heater, model sr400 na. The heater fires up, then shuts down within a minute or two. The control panel reads that it needs service. I don't have a manual so I don't know what can be serviced. I did see via google that there is a thermostat that can be checked. Any other sugestions? Quote Link to comment Share on other sites More sharing options...
Pool Clown Posted December 4, 2013 Report Share Posted December 4, 2013 Very important: There are two service lights. "Service heater", and "Service system". Which one is on? Quote Link to comment Share on other sites More sharing options...
Rmaestas Posted December 5, 2013 Author Report Share Posted December 5, 2013 Good question...?.... Unfortuanatly the pool is 150 miles away from me at the moment. I'll be going back after Xmas. Any other important info needed? Quote Link to comment Share on other sites More sharing options...
Ezrio315 Posted December 12, 2013 Report Share Posted December 12, 2013 Yes there are two services, the first one is Service Heater and second one is Service System and yes you should check the thermostat too. Sta rite heaters are reliable. May be the problem of pressure switch. Quote Link to comment Share on other sites More sharing options...
brettnolan Posted December 28, 2013 Report Share Posted December 28, 2013 I know this is anti-protocol, but...won't happen again Pool Clown, I tried to send you a message but for some reason you can't receive any? Any chance you could send me an email? I have some questions for you with no place to put them on this forum. royalbackyardliving@gmail.com Quote Link to comment Share on other sites More sharing options...
Pool Clown Posted December 28, 2013 Report Share Posted December 28, 2013 Try it again. I MT-ed my box. Quote Link to comment Share on other sites More sharing options...
Hughescorp Posted January 19, 2014 Report Share Posted January 19, 2014 I am having the same problem, specifically "service heater". What's the next step? Where would service codes display? Help? I wanted to sit in the spa between football games but not with water temp at 58 and I'm in San Diego. Quote Link to comment Share on other sites More sharing options...
Hughescorp Posted January 19, 2014 Report Share Posted January 19, 2014 Blower always works it just won't fire up today. Last night it would fire up, heat, then trip into service heater. Today it won't even fire up. Blower on then after a minute of the heating led blinking it lights up the service heater. ? Quote Link to comment Share on other sites More sharing options...
stevenz1g Posted January 28, 2014 Report Share Posted January 28, 2014 Sounds like a faulty igniter. After the ignition sequence it turns into a flame sensor. It's going into lockout mode because now, most likely, when it sends the ignitor 120v, it's not getting to the proper temperature to ignite so then it purges all the propane mixed air and tries again. If the ignitor is faulty, you'll most likely smell propane venting from the blower during the ignition sequence, correct? Do you hear the gas valve click when the valve turns on? Have to give us a little more information Do you own a multimeter that can test for resistance? These heaters are *pretty* simple, so I can't see why multiple pool people wouldn't be able to service it. Quote Link to comment Share on other sites More sharing options...
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