mary1234

Ok everyone...we got our final inspection in April of 2009. We made our final payment and we thought we were done. We've had repair after repair made to our slide. To date it is still not correct. The sealer that they used is STICKY. It's a slide. We should not stop midway down. Diamond Creek is now saying that in "good faith" they tried fixing the problem but now our warranty is over and they will not be back. How is it possible that a warranty is over when the slide was NEVER done properly? Please be sure to NEVER use Diamond Creek Pools. It was the worst mistake we ever made. They sent out a salesman. Who was very nice. He brought out his daughter, which we have now found out is part of his pitch, he sells the company. He did a great job at it too. We beleived him. Our mistake. Don't let our biggest mistake be your biggest mistake as well. DO NOT USE DIAMOND CREEK POOLS!!!

Have you had issues with Diamond Creek Pools in Chino, Ca??? We can not get final inspection and our slide looks terrible. They have no business building pools! Please post your comments here.

May i ask when your pool was built??? As of January or '06 the business is under new management with all the same employees working there. And honestly i find it very hard to believe that any employee from any company would say the owners wifes spending habits are out of control. WEIRD! Not Weird at all...I've tried speaking with the owner. He has NO IDEA of how to run a company and has NO business trying to build pools!

Wish I had read this before going with Diamond Creek Pools. They are incompetent, they do not pay attention to detail and they ALWAYS demand payment. We made the mistake of paying the last installment before final and we are now on our 4th week of waiting for changes to be made in order to pass inspection. I will NEVER recommend Diamond Creek Pools.