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Found 18 results

  1. I have a caldera Tarino hot tub. It is a 115 or a 230v model. When I received it from the dealer it had the 115 cord hooked up to it and I wanted it hooked up to 230v. How do I know that it is set up fully for 230v 50a and able to run the heater on high jet and not only on low. I also got it with speakers that are not hooked up does anyone know what I have to do to to make those work. I was told by the dealer I could by a Bluetooth adapter for it but I haven't found one that looks like it will work. And can I use the USB port located inside
  2. I'm down to these 3 manufacturers for my new hot tub, replacing a 12yr old Cal Spa. Wet tested all. Most concerned about Marquis being the smallest local shop. The debates over all foam or no foam for insulation is still a bit confusing. I'm looking for any pro's or con's with recent experience on any of these (warranty support, energy use, leaks, jet problems or other operational issues) Tubs being considered are J375 for Jacuzzi, Utopia for Caldera and Marquis Signature Epic. Thanks. Paul
  3. Replacing the Jet Pump motor on my 2004 Caldera Spa, and cannot get the pump section off of the motor. There doesn't seem to be any bolts/screw/nuts I can loosen to remove it.
  4. Hello everyone, we purchased a Caldera Geneva. The electrician came out today and asked us a bunch of questions we didn't anticipate. So we are looking for others input to make a good decision. We got the basic pro-lift cover, but were told the pro-lift IV, would give us more privacy from the neighbors. I was wondering if anyone has any advice/experience to offer? Also any advice on which direction for the recliner to face would be helpful. Thanks in advance!
  5. I have a 1999 Caldera Spa's Martinique. Yes, I know it's an old model, but I'm renting a house and it's permanently installed, so it can either be a swamp (as when I moved in) or a functional tub. It seems to work fine, but I have one problem and one question: Problem: the circulation pump kicks in for a minimum of 2 hours twice a day (4 hours total), and when it does, the heater kicks in as well. This is a problem because the minimum temperature on the spa is 80F, so for 4h a day it's running the heater to get from 60F (or whatever ambient is) up to 80F, even though I don't plan on using it for a week or maybe more. Is there any way to disable this? I imagine I'd have to mess with the logic control board... Question: I know that all of the functions work because I can test them (i.e. jets, filter, light, etc.) but the one thing I cannot test is the ozone generator (which I can see is installed). There is no error code being displayed, but that doesn't mean it is working. Does anyone know how I can check this? Thank you!
  6. Hello, We just received our brand new Caldera Salina spa yesterday and noticed that there were little puddles of water on the seats, and the cover was wet inside...Do they rinse it before they deliver it and that's a left over? Is it normal? I will call the dealer but want to know first if it is common Thanks!
  7. Hi! We are looking at the sundance Chelsee, J365 and Caldera Salina. They all have been quoted at aroud $9600-9700 except for the J365 that we could get for $9234 for a 2016 floor model. Those are supoosed to be sale prices. for president day week end. 1.They dont seem to be willing to negotiate really. Is that common? They all went down from the original price before we even said anything, but that's their final price and that's it. 2. Are those reasonable prices? 3. Is it correct to assume to going to a lower series (j200, sundance 680...) might end up being more expensive because of shorter warranty, lower quality insulation...?We mostly want a spa for relaxation and dont need all kind of fancy jets. just something comfortable 4. My husband is 6'2'' and the Chelsee felt a little tight for him. any experience with that? Thank you!! Trying to make a decision pretty soon!!!
  8. Hello, We recently started looking for a 5-6 persons hot tub. We have no experience and no idea what we're talking about but we're learning. We looked at jacuzzi, Caldera and Cal spas tubs. A sale person told us that Caldera was the best, and that we would not find any complaints about any model....we quickly find that to be wrong, even though it does seem to be a good brand.He then told us we could get the Geneva floor model for 10000, tax included, with cover, steps, delivery and so on...We went home trying to find what this spa goes for, but it's so hard to find prices anywhere!!!! It didn't seem like it would be an amazing deal from what we saw. Any opinion on that matter? and out of these 3 brands, which one would be the most reliable? Thanks
  9. My Caldera Geneva Spa is locked or at least there is a lock symbol on the control's display. I have unlocked temp and controls lock and everything works but the jets and associated bubbles. The manual does not state that there is another issue that can cause the spa to lock. This happened right after draining, cleaning and refilling the spa. Don't have the schematics or wiring diagrams to review although I am an electrical engineer by trade and can understand them. Spa is two years old. Any help is appreciated. BTW - I did turn all power off before draining and turned it back on when it was more than half way filled.
  10. Hi everyone: I am doing research like I do on everything and think I have narrowed it down to 2 manufactures. Caldera & Marquis They both seem like higher end brands and I am trying to find what the real differences are performance wise quality of pump, jets, maintenance and insulation since I live in New England. One thing that stands out is the Marquis in made in the USA, but they seems more expensive? I work in the manufacturing industry and appreciate products made here. If there is anyone out there that has some pros and cons of the 2 brands it would be greatly appreciated. I will wet test both at the end of the day but I tend to focus on how things are built and perform. I also wanted to mention this purchase is more for therapy than leisure. I do have achy knees and shoulders so if one has better aspects in that department it would be good to know. I am also looking at a cost of 8 to 10k. Thank you for any advise.
  11. I am new to this forum and I have been doing as much research as i can.(about 3 months) to research therapeutic hot tubs, it does not work so well. I go to the gym 5 days a week and know that a good tub will help by body repair. At this point I am leaning towards Caldera Makena. I definitely want a lounger but really want enough quality jets to hit my whole body. As more of you experienced ones out there know, more jets are not necessarily better. There are a lot of manufactures and styles out there is is very tough to choose. I am an engineer so i will research a lot. Any input is helpful! The new guy!
  12. Hello and thank you in advance for your help. We are purchasing a new hot tub - not our first, but the first time we've purchased ourselves. We are trying to stay under $7000. Powerful jets are my number one concern because I use the tub for serious therapy. I've been looking so far at Caldera - the Vacanza Series, Vanto ($6500 quote), fits our budget but I'm a bit concerned about power and its warranty. The Bullfrog is intriguing - I realize I'll never buy new jetpacks, but it is nice to start with a customized tub (I have a $7500 quote on the R6) I'm hoping to go look at the Dimension One tubs tomorrow but I have no idea if any are in my price range. I had thought the Costco Evolution and/or Divine series tubs looked good, but after reading some posts here I'm not so sure. One local company sells Riviera Spas - haven't been there yet. Also, we need to have at least one side at 84" or less due to space restrictions. Being a small-sized family (all under 5'4") a lounger is probably useless for us - I know our last Caldera spa lounger went unused. Any suggestions/ comments are much appreciated.
  13. Hi everyone. This is my first post, but I have spent hours reading this forum as well as a lot of other hot tub/spa information online. I'll tell you; my head is spinning! We have been overwhelmed with the different spas and options out there. Why I asked for help asap is because we looked at a used hot tub this evening & we need to let the guy know tomorrow whether or not we want to take it. First though, I'll give you some background information. Sorry, but this post will be long. We are new to hot tubs, so we are coming at selection from a newbie perspective. The main reason we want/need a hot tub is for my husband. He is 6'5, 40 years old and has early osteoarthritis. He is in a lot of pain after work if he walks or stands alot. He does residential and commercial construction - all aspects. So the hydrotherapy aspect is what we need it for. Money is tight - I'm forgoing getting a car and taking the bus because he needs a hot tub more. Doctor recommended it years ago, but we've never gotten around to getting one. We also have a small yard, but decided we can put it on the side of the house. The tub would probably be used every day by my husband and occasional use from myself and my 11 & 17 year old sons. We live in Winnipeg, Manitoba, Canada, and have very cold winters. It's not too humid here since we're in the prairies. I have psoriasis and occasional bacterial skin infections, so I would want a system that doesn't make it worse. We don't travel, so looking after it regularly would be no problem. We know we want a lounger and a cool down seat. Because my husband is so tall - 6'5, & my 17 yr old is 6'6, a tub with a long lounger is best. We've sat in all these tubs I'll list below, but he has only wet tested the used Down East spa so far. Warranty is very important to my husband, so we're looking for a comprehensive package, & my husband is more partial to insulation that is easy to get to - not the sprayed in full foam. UPDATED: We've decided not to go with #1 -the used tub. Moving it would be a hassle & we'd prefer to have a warranty. Also a no for #2 - the Sundance Peyton. 7 feet isn't large enough for my tall family. A few inches extra definitely makes a difference. NO for #3 the Ciara - instead possibly the Olympus - I'll type over the Ciara specs in #3. Same with #6 - the Bullfrog spa. The price was just too high. Question though, is 2 - 2 hp pumps enough? That's what the Makena has, and for the price, we thought it would have higher hp. (Prices are before tax) 3) http://www.jetsensationhottubs.com/#!olympus/cpyc http://alpsspas.com/models/olympus/ Alps spa Olympus model: 1st link is to the actual Winnipeg distributor and the 2nd link is to the Alps line. The warranty on it is pretty good. This tub larger and deeper, has ozone and 2 6hp pumps. The price for $7250 is a great deal. It has 3 pumps, ozone, full lighting package including cup holders and a stereo system. Comes with a breaker panel & she would give us a deal on cover lifter and steps. This one has 2 loungers though, so I don't know if we'll like it. We can sit in it, but not wet test it. We have only seen the pics on the web. The problem is these are in her back yard ,(new & packaged though) and she hasn't opened an actual store or warehouse yet, so we're concerned about warranty in the future. She said Alps would still take care of us if she stopped selling them. 4) http://vitaspa.com/2011/05/envie/ Vitaspa (by Maax) at Crown Spas store: The Crown store has a great reputation & great warranty. We spent time talking with the guy and sat in the tub. It's really nice. Its on sale for $7300 but that doesn't include ozone or any extras. We're waiting to hear tomorrow on what he can do with the price. My husband likes that its not spray foam insulation. We've heard that Maax is a good brand as well. After looking at this last week, we thought it was too expensive but after deciding warranty and a better tub is important to us, we're willing to finance a higher price. They will also give 3 years warranty from their store on things that are usually 2 years. They said they could fill the tub for us to wet test it this week. We're leaning towards this one if they can bring down the price even more. Their quote today includes ozone, clearzone II uv, steps, & cover lifter but total is $8900. 5) http://www.calderaspas.com/en/shop/paradise/makena/#tech-specs The Caldera Makena from Hot Springs/Oasis dealer: We saw it tonight, but didn't have time to wet test it. It's a really nice looking tub. The price is on sale for $8800, but he would give us the floor model, taxes included for $8200. It comes with the spafrog bromine system. The lighting package is great and we love that their is actual handles that light up too. There are speakers installed, but no stereo. The price for ozone is kind of expensive, but I wanted to ask about whether we should just buy an ozone kit online and install it ourselves. Is it worth getting ozone? Guess that's kind of another topic. The dealer would include cover lifter and stairs, and give us a deal on railing and anything else we want. The no tax or free salt system ended last week, but he's willing to honor it, so it's a pretty great deal. This tub also has the best warranty out of all of them. 5 years on most things as opposed to only 2 or 3 years for the rest of the tubs we looked at. I think I may bus it down there and wet test it later. We've heard great things about the hotsprings brand - our friend has one. We originally wanted the flair, but the lounger was too short. 6) New addition to list: http://www.northwindhottubs.com/freedom.html Northwind Freedom: It's the largest out of all of them at 92x92 and 40 inches deep. The other tubs were either 36 or 38. They said for $7800 we could get the floor model with ozone, upgraded insulation, a lighting package, steps & free delivery. Warranty wasn't that great, but it could be upgraded. The thing is, this one has NO LOUNGER, and we think we want one. The guy says most people don't like loungers & if they had one on their first tub, they get no lounger on their 2nd. I'm going to make a new post to see what people think about loungers. Does anyone here own the Freedom or a Northwind tub. I have no idea what the quality or reputation is. I also am not sure on what the best & easiest sanitation system for problem skin to use is - enzymes (we were told enzymes are the newest and greatest thing to use), bromine, chlorine, salt etc, and I'm not sure if we should let ozone included or not be a deciding factor. If ozone makes a big difference, would you recommend paying a lot more for the dealer to install it, or ordering one online. My husband is extremely handy, so it would be no problem for him to install himself. His (new, but small) construction company also has plumbers or electricians we can call on, (though my husband used to work with an electrician). Anyway, thanks again for your time & answers. I can't wait to read what you all have to say & I hope you're all enjoying your hot tubs! I'm so happy to have found this forum. Trish
  14. Hello there! Although we've been talking about it for a long time, last Saturday my wife and I, on a whim, went into our first spa store in West LA, Pacific Spas and Sauna. We looked around at their spas, and (after dry tests only) we're focused on the Sundance Cameo and the Caldera Cantabria. Although the tub will mostly be for me and my wife, we want a big tub for social gatherings. We like the idea of a lounger, but as I said, no wet tests yet. I started doing research soon thereafter, which led me to this place. And I've already done enough reading in the Hot Tub Water Chemistry to almost scare me off the whole thing. I think I might be a bromine kinda guy, but that's another discussion... I've seen that both Sundance and Caldera seem to be top brands, but other brands like D1 are also getting my attention. I looked on Yelp and saw a bunch of negative reviews of PS&S, which scared the crap out of me. So I wanted to check here. PS&S has a "deal" on a 2011 (?) new Cantabria that was apparently ordered and then the buyer had to back out...whatever. Doesn't matter. The offer on the table is $10K, which includes the spa, hydraulic cover lift (don't know the brand), Durastep, the first batch of Aquafinesse (which, according to what I've read, I may not even use), tax, and delivery. Anyway, I'm here to see if anyone on the boards here have dealt with this dealer. We have a wet test planned for sometime this week, but I'd like to know whether to keep the appointment. I don't want to spend that much money and have the dealer abandon me if I have trouble (which is what almost all of the negative Yelp reviews say). Is this a good price? Is the dealer reputable? What other dealers do people on this board like in SoCal? What other tubs should I be looking at? Thanks in advance.
  15. HI. We need your opinions & advice please. First, I'll say that this is a much shorter version of my first more detailed post which explains why & who will be using our spa/hot tub. (see here:http://www.poolspaforum.com/forum/index.php?showtopic=45231 We had narrowed our large pool of spas down to 3, but were only able to wet test 2, which we did this past weekend. They were the Caldera Makena & the Vitaspa Envie. My husband wants the Caldera because he likes the lounger better & felt there was more control over each seat, & I want the Vitaspa because I was disappointed when I was in the Caldera Makena because it didn't give me a therapeutic massage. I was very impressed when I was in the Envie with how great and massage like the jets were (even my husband & son agreed) I also didn't float out of the lounger like I did with the Caldera Makena. They also felt the Envie was bigger, which it is, and with my family being 6'4 and 6'6, I'm not sure why they prefer the Makena. Both have excellent warranty & great service which is how we narrowed it down to these 2, so it's not really a factor. Both salesman have gone over & above in trying to please us with big discounts. Caldera Makena: http://www.calderaspas.com/en/shop/paradise/makena/ $8200 with tax ($10000 regular price). Dealer is throwing in their best cover & cover lifter, steps, ozone & 3 Hotsprings robes. Comes with spa frog bromine system & outdoor panel. Has 46 jets, & 3 pumps, including circ pump. Pumps are only 2 hp. Has lounger and volcano foot jet. Also colored lights and fountain & lighted handle. It has speakers but no stereo installed. Not much of a cool down seat. Even though smaller than the Vitaspa envie it did feel deep enough, but then again there was so much water in there it was overflowing on the floor. I am willing to wet test it again tomorrow to see if I can get the jets to have a better massage. I'm not a hot tub person because of the heat, but I was looking forward to using it for the massage aspect. Vitaspa Envie: http://vitaspa.com/2011/05/envie/ $8500 with tax ($8300 regular price) Owner also giving us steps & cover lifter & gave us a big discount on ozone & UV. Doesn't come with outdoor panel, so that would be extra, but gives cost on it & the wire. Crown has great warranty & service too. I just like the Envie better. It has steps & a cool down seat, & a very comfy lounger. It has only 2 pumps though, but they are 3 hp. It has 54 jets - 8 more than the Makena, & gave a great massage. We can also change out the jets if we like. Has colored cupholders & a fountain & the color & cabinet is more to our liking. The dealer suggests we use Enzymes with our spa. My husband says the control for strength of jets only controlled one side of the tub at a time, which is why he likes the Makena better. Sooo, I told my husband the spa is really for him & he should choose, but then he chose the Makena, & I guess I was disappointed because I didn't enjoy being in it. Which means I probably won't use it much. It's wrong for me to try & change his mind though since I told him it was his choice. Saturday after wet testing the Envie, he couldn't make up his mind, & I told him & still feel that we should try the Makena again. Maybe I'll change my mind, or it will solidify his decision. So, what does everyone think. Spafrog bromine & ozone & circ pump, vs UV & ozone. I have folliculitis, psoriasis, and sometimes get rashes to chemicals in hygiene products, so I liked the idea of the uv & ozone to kill bacteria and maybe help with skin conditions. Spa frog means always buying bromine & mineral cartridges, whereas uv means a $100 light once a year. Does the circ pump make a big difference? One last thing; a tiebreaker could be the Alps Olympus spa, but the dealer who is new & selling out of her home says we can't wet test it. We can sit in it though. Here's its info: Alps spa Olympus model: http://www.jetsensationhottubs.com/#!olympus/cpyc $8300 with tax, price on website $7995. The warranty on it is ok, but not as good as the others. This tub is larger and deeper, & has ozone included (their standard) and 2 6hp pumps (breakpower I'm guessing). It has 3 pumps (circ of course), full lighting package including cup holders. lighted hand rail (like the Makena) and even a stereo system. Comes with a cover lifter & breaker panel & she would give us a deal on ionizer & steps. This one has 2 loungers though, so I don't know if we'll like it, or if the lounger is long enough (looking at the pic, the end of the lounger looks short & part of the tub space looks unusable at end of first lounger. With 72 stainless steel jets, I would hope they would give a good massage. The problem is these are in her back yard, (new & packaged though) and she hasn't opened an actual store or warehouse yet, so we're concerned about warranty in the future. She said Alps would still take care of us if she stopped selling them. I'm hoping she changes her mind & lets us wet test it. Well, sorry it wasn't as short as I thought it would be. I've just lived and breathed this forum & anything to do with hot tubs & spas for the past few weeks. I have barely gotten any sleep & I just want it to be over & the decision made & the hot tub on its way. I should add, all of these hot tubs are available to get right away, since we're taking the floor model. Only the Caldera Makena has been on the floor with water in it. The dealer added water to the Envie just for us to test. (He also installed ozone & uv just for us, so I'd feel really bad if we don't choose it) Thanks for your help, advice, & opinions. Cheers.
  16. I just thought I would share that my search for a spa had ended! After getting frustrated when despite talking to several D1 dealerships in the Twin Cities I was unable to secure a chance to wet test a tub from their Reflections line, I noticed Dolphin Pool and Spa on the side of the highway as I was heading home from another, unhelpful D1 dealership. I decided to pull over and stop in. Right away I noticed their low key attitude and I liked that. My salesrep, Margo was friendly and helpful. She seemed to answer questions honestly and in a straight forward manner. Since I liked what I saw, I made arrangements to come back the next day to wet test the Cantabria, the largest tub in their luxury line, the Utopia series. So yesterday, with a friend along for the ride, we went to test out the Cantabria. This is a big tub with lots of features. Some key points for me was that I seemed to stay in the lounger and the deep captains seats. Often, I feel like I'm floundering around in tubs, trying not to bounce around like a superball! Caldera was smart in their design and there always seemed to be a place for my feet where I could brace myself gently in place. The jets were vigorous and seemed to hit me in the right places to sooth some of my worst trigger points. Margot gave us an initial orientation to the jets and diverter functions so that we knew how to control the tub, and then left us to enjoy it. She handled that perfectly in that she was helpful but not intrusive. There are a lot of hot tub salesmen in the Twin Cities who could learn from her example how to make a customer happy! After the wet test I talked with her about price. She told me the initial prices they had set for the two Cantabria models they had available without special ordering. I told her which one I was interested in and where I needed the price to be as this tub is being covered on an insurance claim and the insurance company has given me a budget. She excused herself, then came back and said they would accept my price! So I signed papers and wrote a check right then and there. I am now the proud new owner of a Caldera Cantabria with all the bells and whistles! The price Dolphin accepted is a very reasonable price for what is Caldera's flagship, top of the line, luxury tub! At so many dealerships, I would get this uneasy feeling that I was being manipulated and taken advantage of, particularly because I was a woman shopping alone it seemed. At other dealerships when I would try to negotiate with them for a spa in their luxury lines they would act very snooty and direct me to their mid-level line. There was a HotSprings salesman in particular that looked very angry at me when I tried to discuss price on their Grandee tub, and they had it tagged thousands of dollars higher than what I have read on this board is a good, honest price for a new Grandee. I will never forget that man's face! And needless to say I walked out of there and didn't bother to return. If someone is going to be angry that I will not allow myself to be taken advantage of, then I don't need to have anything to do with them. Another dealership didn't want to bargain on their price as they said the State Fair is coming up and they needed their new tubs to bring to the fair, so it wasn't worth it to them to bargain at all. I thought that was an odd way to look at the situation to say the least, especially when the fair is still 6-7 weeks away! At Dolphin, I felt like I was respected, appreciated, and given a good price and an honest deal. They seemed to be happy to treat me well! In fact, Margo described herself to me as a people person who got her job satisfaction from making people happy. Well, she did make me happy, without a doubt! Dolphin not only sold me a spa, but as a pool and spa owner they won my loyalty for purchases for years to come!
  17. Why does the manual (Caldera) say "DON’T use household bleach (liquid sodium hypochlorite)." and what am I supposed to use in the 3 Step Bromine from the Bromine For Beginners which says that I need to use household bleach to shock the system to get it going. I believe one alternative is to use a non-chlorine shock, but I'd like to understand why I'm not supposed to use household unscented bleach like the Bromine For Beginners thread says. What other Chlorine Shock options do I have? I don't mind spending a little bit more if there is a decent reason, but I'd like to understand what's going on. I am buying a used Caldera tub with the Spa Frog System in-line. It seems to have been maintained well but I am going to do a thorough Nitro Decontamination anyway and I want to make sure that on my first REAL fill after the Decontamination that I do the best job I can with the 3 Step Bromine Method while still attempting to follow the manufacturer's "rules" assuming they are legit. Maybe I'll stick with a non-Chlorine based shock, but I like learning instead of following blindly. I have started learning and I'm already making a whole shopping list of things to buy, first and foremost is the Taylor K-2106, Second Filter, SeaKlear Spa System Flush, Hose Prefilter (semi-rural water system, so better than a well, but probably more metals and calcium than the city.), maybe a digital meter as a sanity check on the Taylor or as a "quick check" but I need to do more reading to see if any of them are really accurate enough. I'm also buying the Spa Frog cartridges for the minerals and the bromine dispenser, but I really like the idea of adding the initial fill bromine required to set the level without the cartridge and maybe make the cartridge last a little longer, and the shortlist of other chems I'll need to manage the water qualities as per the Bromine for Beginners thread. I think everything is making sense except that pesky Don't use household bleach versus use household unscented bleach conflict. Disclaimer: I did a silly thing. I attempted to do a search for Caldera Bleach, Household Bleach, and other variations and I either found nothing or I looked through the staggering results and didn't see anything that addressed my Hot Tub Manual telling me no. So, please forgive me if I missed something. I tried. Really. (I even enlisted Google.) Thanks!
  18. Hey everyone, So I've been doing a good deal of research on a new spa purchase. I know I want a larger tub, that is preferably deeper(I'm a larger fella, tall and heavy, but not huge). A big plus for me in a tub is easy maintenance, with lower to no odor, and minimal skin irritation. I'd like something my girlfriend and myself can stretch out in, but also that will accommodate several people for when we have parties. I intend to build a Sauna in close-ish vicinity to the tub, not that this is all that relevant, but I'm assuming you guys and gals have more experience with this, so who knows, perhaps it's a point to be made. Anyhow, build quality and energy consumption are huge selling points for me, as I'd like a tub that is low maintenance, durable in southern Michigan winters, won't cost me a ton to maintain in both price and time, and will cause me less hassle in the long run. I know that a good relationship with a dealer is extremely important, so that aside, assuming they all give equal service, what are your thought on Models, and brands I should be looking at, methods for getting the best price, and filtration and sanitization methods and add-ons for these models, to make maintenance as easy and cost effective as possible. Also, are there any brands that simply just blow the competition out of the water in terms of any of these specifics? Thanks for your input, and try not to make this a soap box for disdain.