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About north_of_boston

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    Spa Savant

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    Merrimack Valley, Massachusetts
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  1. Sorry for the two year delay. It's an Arctic Yukon.
  2. I leveled out the ground below my tub site in 2009 - and used the EZ-Pad, just to make sure it's all level. Seven years no problem there. Flipped it, used a level on seven spots.... it was fine, OK, guys, get the tub in here!.
  3. Would like to add one more thing - yes, we had a leak in the tub and it was leaking water inside the cabinet. I was able to vacuum it out with a wet/dry vac until I could get a repairman in. He found the leak - I paid him for 90 minutes of labor (and 90 mins of travel time) = $300. And fixed it. Based on past experience with a foam-packed tub enclosure - a Sequoia Spa - having had to rip out all the foam to find the leak - then to learn after that there was more than one... we now know why we chose the insulated cabinet over the foam-packed one. That's something to think about....
  4. Arctic Spas is now in the cover business. After reviewing what's out there (and that mine is 6+ years with no leakage) - if you're willing to spend the extra money on one, I'd go that way if I were doing a replacement. You'll pay more. Having had other covers before - this one is worth it.
  5. I know this is probably obvious but have you tried to power it off, and on again? I've had some funky displays on my Arctic (rare) but I throw the big switch and reset it, all is fine
  6. OK, new angle on the Arctic I own. Installed January 2010 - Arctic Yukon. My Arctic Spa went out of warranty in January - five years. The Onzen system - the cells which cost around $70 (US) are no longer warrantied for a year - but for 30 days. In reality - they lasted around six-seven months, so I would buy one, get the second one on warranty replacement, then buy another one after a year. That worked. I might also add - this is the second Onzen system - they replaced the first one at no charge, in 2011. In replacing my last cell - the contact nub came out of the socket with the cell and it would require a replacement (dealer service) -- which would be expensive. We made the decision - disconnect the Onzen. I only have to use two capfuls of chlorinating concentrate a week. At $45 for a five pound jug, that's cheaper than the cells. Now.. a couple things to note... - they have improved upon the sanitizing system , I'm told - greatly - and warranty calls are almost nothing. But ours had trouble (the first one, replaced by Arctic, no charge) and the second one (cells have a short life although the system did work). - the cover. GREAT cover. One small problem - they stitched a diagonal logo on to it. The stitching on it leaks now. The cover isn't waterlogged but I have to get some vinyl sealant now. Hopefully they stopped that with their new covers. We intend to use the spa for the next ten years -- but, the Onzen cost us extra at purchase time, perhaps $250 in cells - we're going forward without the fancy sanitizer. Beyond that - NO PROBLEMS at all. I am rather disappointed that those who purchased the Onzen system back in 2009-2010 are being "abandoned" - what with the 30 day warranty on cells. But beyond that, it's been good.
  7. Been out of the tub buying scene for five years (Arctic Yukon, love it) but a few bon mots. Our 7 foot tub is fine for four. and we are under 6 feet. Stereo? No need. Many spa shops will tell you 'icksnay' -- because that's where the bulk of their warranty work is. Cover? Get the best one you can. You're in Minnesota. Don't skimp on that. You may go third party - Arctic offers great covers but you will pay.
  8. The easiest way to check if the cover is saturated/waterlogged -- open it. Is it considerably heavier than it was before? And as I said - if your hot tub dealer recommended that you use the foam / bubble blanket -- the cover that came with the tub may be inadequate for Vermont.
  9. I would say DON'T. DON'T DO IT without consulting with your dealer. I don't know what that high salt content would do to your filtration system, your pumps, your mechanical systems, your spa heater.
  10. My tub experiences a little "steam out" from the side crevices of the cover and I saw some mini-icicles (expected) -- but -- at most I've only had to add two inches every month or so. - does your cover fold over the edges / side of the tub? A good cover fit should completely go beyond the outer edges of the top of the tub. If the tub is, say, six feet square, that cover should be more than six feet wide. It should rest comfortably and the sides of the cover should overhang the tub's edges. Not tight. Had that problem on an older hot tub - someone sold me a bum cover replacement that didn't fit. - how thick is the cover? It's been rather cold up here - temps below 0F / -15C .... being in New England - you should have a THICK cover. I am rather concerned that you might have too thin of a cover - the "bubble blanket" or "foam blanket" might merely be a way to compensate for an inadequate cover for your / our climate and if you were advised to use one, You might want to upgrade that cover. You shouldn't have to supplement it. You said "flat cover" - that also bothers me greatly. - your spa cover should be designed for your climate. What works in Arizona or California or Florida might not be suitable for Vermont in winter. Same as clothing.... you wear your Bean boots and heavy jacket. You don't wear flip-flops around town in January in Northern New England.... your hot tub should be treated in similar fashion. - you will always get SOME evaporation. More so in the winter. My niece had a tub with a thin cover. At Lake Winnipesaukee. Sub-freezing weather. Cover flew off in the wind, never to be found. Water evaporated. Motors/pumps burned out. I advised her , when replacing the burned out tub - UPGRADE that cover. I don't know if she did. Now - I own an Arctic Spa, very happy with it. Their covers are definitely heavy-duty and will save you money in the long run ; I do not work for Arctic, but I do know that their cover is great, compared to others I've had = I maintain my cover with regular applications of 303 Aerospace Protectant (available at West Marine) - beats other products, even though it's more expensive than other "protectant" products; and remove snow with a product called a Sno-Brum - they cost around $15 or $20. But -- a good cover will pay for itself. Covers DO go -- but a good one can last you ten years if you take care of it - and clear the snow off of it regularly. And - CHECK AGAIN FOR LEAKS. If your tub is foam-packed-insulated - it may be nigh impossible to find it easily... This is why I went with what I went with this time around - a heat-saving but non-foam packed cabinet. W had a similar leak and it took us some time to find it, (on our old Sequoia Spa). Good luck, let us know how it works out. Remember the old Yuban Coffee ad - "As John R. Arbuckle once said, 'You get what you PAY for...!':
  11. Many spa dealers will tell you ICKSNAY on sound systems - they will report to you that , stereos amount to a monstrous part of their warranty work. Some years ago - I installed two Cambridge Soundworks outdoor speakers on the fence posts on my hot tub fence. I guess any outdoor speakers could be substituted -- ran the wires into the house - a stereo set, also has an iPad plugged into it as a front-end tuner. If you just want music - get an inexpensive boom box... my recommendation.
  12. I have a 2011 Arctic Yukon, which is essentially the same as the Cub, just no lounger, more liters of water -- no probs. There is one thing - they do stand by their stuff.
  13. Yes. 240V. 1800 Liters of water. Bad wiring. Definitely a bad mix. You don't want to mix one, two, four, six of your friends in that tub. Hire an electrician who knows what he (or she) is doing. It's worth it. I concur with Spanky. Fully. Categorically.
  14. Many years ago, Yuban used to say - yes, their coffee costs a bit more - but the taste is worth it. And as John R. Arbuckle once said = "You get what you PAY for."